McAfee hiring "Technical Support Engineer" for B.E/B.Tech graduate, Bangalore, October 2012

COMPANY NAME: McAfee

COMPANY PROFILE: 
 

          McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security company. Since our founding in 1987, we have had just one mission: to help our customers stay safe. We achieve this by creating proactive security solutions for securing your digital world.With our comprehensive security software we ensure that customers' computers are protected from the latest threats. And, with our unrivaled Global Threat Intelligence, we track emerging threats, helping us to stay one step ahead of the bad guys.   

FIELD OF WORKING: Core/Technical

JOB ROLE: Technical Support Engineer

JOB REF ID: 863944

LAST DATE: ASAP

SALARY OFFERED: Best in Industry

JOB LOCATION: Bangalore

REQUIRED QUALIFICATION: B.E/B.Tech/MCA/Others

EXPERIENCE REQUIRED: 1 Year

CANDIDATE PROFILE:

• The candidate should be B.E/B.Tech/MCA graduate from a recognized university or institution.
• Should have at-least 1 year of experience in customer care/customer support.
• Should have the strong understanding of Operating Systems such as Unix, Linux and Windows.
• Should possess strong problem solving skills, and good communication skills.
• Should have the basic level knowledge of security and information gathering tools like nmap, nessus, nslookup, traceroute, hping, wireshark, tcpdump, netcat, netstat, nbtstat, etc
• The candidate should have Working knowledge with MS SQL, Routing protocols (TCP / IP, OSPF etc.,) HTML, ATM, Token Ring, ISDN, and Ethernet.

JOB DESCRIPTION:

• The selected candidate should support the entire McAfee Secure customer base through a variety of mediums.
• Need to provide proactive and reactive assistance to all external customers.
• Should provide overall escalation management and technical solutions when issues are reported to them, review of open issues on a daily basis, updating our customers.
• Need to ensure that all of the required files are gathered and available prior to escalating an issue to our Tier II team.
• The candidate should provide technical problem resolution for McAfee Scan Alert product used by our customers and must fully document problem resolution in the McAfee call tracking system.

APPLY MODE:  Online

HOW TO APPLY:

                         Interested candidates can apply this position as soon as possible(before the link expires).

To apply: Click here

WEBSITE DETAILS OF THE COMPANY: http://www.mcafee.com/