AT&T hiring "Staff Associate-Network Support" B.E/B.Tech/M.E/M.tech/Other graduates, Bangalore-December 2012

COMPANY NAME:  AT&T
 
COMPANY PROFILE:  

           

                        AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's largest 4G network — covering 275 million people, and 2,000 more 4G cities and towns than Verizon, and the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 30,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to more than 220,000 hotspots globally through roaming agreements.

FIELD OF WORKING: lT/Software Jobs

JOB ROLE: Staff Associate-Network Support

JOB REQ NUMBER: 1192
 
SALARY OFFERED: Best in industry

JOB LOCATION: Bangalore

LAST DATE: ASAP

REQUIRED QUALIFICATION: B.E/B.Tech/M.E/M.tech/Others

EXPERIENCE REQUIRED: Freshers

CANDIDATE PROFILE:

• The candidate should be a B.E/B.Tech/M.Tech(Electronics/Electrical/allied subjects)graduate from any recognized university.
• The candidate should have completed CCNA course & CCNP knowledge with good concepts.
• Should have good Troubleshooting knowledge  of LAN/ WAN/ Desktop.

JOB DESCRIPTION: 

• As a Staff Associate-Network Support, the candidate will perform Basic Problem Determination / Resolution & Perform Basic Change Mgmt. 
• Vendor management as appropriate (open ticket with vendor and escalate as appropriate). 
• Documenting actions in the problem record. Contact other support groups or organizations as required. 
• Need to maintain Customer / Account focus, Participate in RCA and support Network changes. 
• Engage hands and eyes support as required and route call to next level of support as required. 
• Engage the recovery management process (crit sit, NSAM, MI, Executive Alert processes).

APPLY MODE: Online

HOW TO APPLY:

            Interested and eligible candidates apply this position in online as soon as possible(before the link expires).

TO APPLY : Click here

WEBSITE DETAILS OF THE COMPANY: http://www.att.com/

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