Red Hat hiring "Technical Support Engineer" for B.E/B.Tech/Other graduates,Pune-December 2012

COMPANY NAME: Red Hat

COMPANY-PROFILE:  

                  Red Hat is the world’s leading open source software company and our products, including Red Hat Storage Solutions, are part of the reason why.Red Hat Enterprise Storage is a software storage platform for virtual machines, private, and public clouds. We provide the ability to scale storage capacities from a few terabytes to multiple petabytes and are focused on simplifying the task of storing and managing the explosive growth of digital data while transforming the economics of storage.

JOB FIELD :  IT/Software Industry

JOB ROLE/PROFILE: Technical Support Engineer

JOB REQ ID: 38019

OFFERED SALARY: Best in Industry

JOB-LOCATION: Pune

LAST DATE: ASAP

  

REQUIRED QUALIFICATION: B.E/B.Tech/Others

EXPERIENCE REQUIRED: Freshers

CANDIDATE PROFILE:

• The candidate should have completed a degree preferably in a scientific, technical or Computer Science from any recognized university.
• Should have knowledge of Basic Linux system administration (installation methods, networking, firewall, security, clustering, web servers, and databases using Linux).
• Should have well developed writing and English speaking skills and deep understanding of Linux/Unix and Open Source.
• Should have the ability of conveying information concisely and clearly to all levels of client.
• Should be comfortable working in Shifts.
• Scripting abilities preferred (Perl/Python/Bash).
• Prior RHCE or other Red Hat Certifications would be considered a huge advantage.

JOB DESCRIPTION:

• As a Technical Support Engineer, the selected candidate will provide technical support to customers by taking incoming calls and responding to web-based inquiries.
• Perform diagnostics of problems, troubleshoot and develop solutions for customer issues.
• Exceed customer expectations with outstanding customer service.
• Consult with and develop relationships with in-house engineers and developers to drive creative solutions and improve customer satisfaction.
• Contribute to global Red Hat knowledge management system in the process of working customer issues.

APPLY-MODE: Online

HOW TO APPLY:

                          Interested and eligible candidates apply this position in online as soon as possible(before the link expires).

To Apply : Click here

WEBSITE DETAILS OF THE COMPANY: http://www.redhat.com/

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