Cable&Wireless Worldwide hiring " IT service Desk Engineer" for B.E/B.Tech/M.E/M.Tech graduates,Chennai-October 2012

COMPANY NAME: Cable&Wireless Worldwide

COMPANY-PROFILE:  
 

                    Cable&Wireless Worldwide is a global telecoms company providing a wide range of high-quality managed voice, data, hosting and IP- based services and applications. Established in the 1860s, Cable&Wireless Worldwide helps more than 6,000 organizations deliver their goals. Our vision is to be the first choice for mission critical communications.Our international cable network spans approximately 425,000km in length. In conjunction with satellite, we connect every continent and more than 150 countries, either directly or indirectly through our business partners.The company delivers a wide range of applications and services based on the latest communications technologies. These include voice calls, web hosting, data centre management, video conferencing, customer contact centres, mass communications and cloud computing. 

JOB FIELD : IT/Software Industry

JOB ROLE/PROFILE: IT service Desk Engineer

JOB ID: 11406

OFFERED SALARY: Best in Industry

JOB-LOCATION: Chennai

LAST DATE: ASAP

REQUIRED QUALIFICATION: B.E/B.Tech/M.E/M.Tech

EXPERIENCE REQUIRED: 0 - 3 Years
 

CANDIDATE PROFILE:

• The candidate should have completed Engineering Degree with 0-3 years of work experience in a similar environment.
• Should have excellent telephonic communication skills, especially in managing UK accent.
• Should have the good understanding of UK Culture.
• Should be able to form rapport on phone with UK colleagues.
• Should have the strong understanding of Windows Infrastructure more focussed at the desktop level including remote desktop management.
• Should possess atleast basic understanding in variety of platforms like Unix, Mainframes, SAP etc
• Should have good analytical skills and verbal ability.

JOB RESPONSIBILITIES:

• The candidate need to answer calls in a professional manner and in a timely fashion.
• Should know to resolve incidents or changes wherever possible at first point of contact or to assign the incident to the correct level2 team or 3rd Party accurately with initial diagnostics carried out.
• Should ensure that ALL alerts generated by our monitoring systems are investigated, incidents raised and the colleagues communicated.
• Need to progress Service requests to ensure they are carried out on time and accurately.

APPLY-MODE: Online

HOW TO APPLY:
                               Interested and eligible candidates apply this position through online as soon as possible(Before the link expires).

To Apply Online: Click Here

WEBSITE DETAILS OF THE COMPANY: http://cw.com
 

SHARE It::::::