Concentrix hiring "Technical Support Engineer"for B.E/B.Tech/Other graduates-Bangalore,October 2012

COMPANY NAME: Concentrix 
 
COMPANY-PROFILE:                

                 

                 Concentrix is a recognized leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle.From initial customer acquisition through renewal – our suite of complementary services and technology provides you with the support you need to satisfy even the most complex customer requirements. By delivering from our locations in Asia, Europe, Latin America, and the United States in over 33 major languages, we give our clients the global reach essential for business success. Our results: satisfied clients, some with relationships of 12 years or more.From locations in 10 countries throughout Asia, Latin America, Europe and the United States, we give our clients the global reach essential for business success.

JOB FIELD : IT/Software

JOB ROLE/PROFILE: Technical Support Engineer
 
OFFERED SALARY: Best in Industry

JOB-LOCATION: Bangalore 

LAST DATE: ASAP

REQUIRED QUALIFICATION: B.E/B.Tech/Others

EXPERIENCE REQUIRED: 6 Months -2 Years

CANDIDATE PROFILE:

• The candidate should have completed  Bachelor’s degree in Computer Science or related technical field  from a reputed institution. 
• Should have strong Logical reasoning and Analytical Skills.
• Should have the minimum  working experience of 6 months to 2 years  in voice based technical support processes. 
• Networking Certifications in Microsoft or Cisco preferred. 
• Should possess excellent oral and written communication skills.
• The candidate should have the ability to communicate clearly and succinctly and can understand and prioritize issues to meet customers needs.
• Should have strong interpersonal skills, ability to establish and maintain effective working relationships.
• The candidate should have a strong desire to learn Data Warehousing, Data Integration and Business Intelligence tools is required.
• Good Knowledge and experience in Windows and Unix.

JOB DESCRIPTION:

• All new hires will receive in-depth training on the products and processes prior to assuming Technical Support Engineer.
• The Technical support engineer will access the CRM to analyze the current products and service entitlements.
• The candidate need to perform diagnose and resolve customer inquiries related to Informatica software products in their environment.
•  Utilize information tools, training and experience to provide high level of customer satisfaction.
•  Make certain that processes are followed to ensure the security and privacy of all customers
    

APPLY-MODE:  Email (or) Walk-in

HOW TO APPLY:

                         Interested and eligible candidates apply these position by sending their resume to the following mail id (OR) can Walk-in to the following venue location (from Monday to Friday 11 Am to 4.00PM). 
 
Email: careers_india@concentrix.com

Walk-in Veune Location:
Bangalore – Maruthi Chambers,
#17/9C, 17/4C Rupena Agrahara, 
Hosur Road,
Bangalore – 560068. 
 
WEBSITE DETAILS OF THE COMPANY: http://www.concentrix.com/
 
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